Customer loyalty
A loyalty solution for your business, built into every order.
Winning a new customer costs money. Keeping one costs a reason to come back. STACKD gives businesses points, a Points Store, optional stamp cards and simple campaigns as part of the same product customers order in.
What loyalty does for a business
Most independent food businesses live on regulars. Loyalty makes that habit explicit: the customer has a balance with you, and that balance is a reason to walk past the alternative next door.
A reason to return
A points balance and a reward in sight turn a single visit into a routine.
Zero extra work at the counter
Points are added automatically, so your team can keep serving customers instead of managing a separate system.
Bring people in during quiet hours
Offers can encourage customers to order when your team has more time available.
What is included
Loyalty, points and campaigns in one place
Points on every order
Customers earn points automatically when they order. Nothing to scan, nothing to remember at the counter.
A Points Store
Decide what points can be spent on. Customers redeem from the store, so rewards stay under your control.
Optional stamp cards
Turn on a digital stamp card when the classic buy-and-collect mechanic fits your business.
Simple campaigns
Run a straightforward campaign when you want to fill a quiet hour, without a marketing team or an agency.
Familiar wherever customers use it
Loyalty works the same way wherever customers use STACKD, so it is easy to understand and use.
No separate subscription
Loyalty is part of Takeaway. There is no monthly fee and no extra loyalty platform to pay for.
How it fits together
Ordering and loyalty in the same product
Loyalty that lives in a separate app rarely gets used. In STACKD, the customer orders, pays and earns in one place, and your side of it is managed in STACKD Studio alongside your menu, locations, team and payments.
Loyalty questions, answered
What is a loyalty solution for a small business?
It is software that rewards customers for coming back, usually with points or stamps that turn into something free or discounted. STACKD includes loyalty in Takeaway, so points, a Points Store, stamp cards and campaigns come with the ordering product instead of being a separate system.
Do I need a separate loyalty app or plastic cards?
No. Loyalty is built into the same product your customers already order in, so there is no second app to promote and no cards to print or replace.
What does loyalty cost?
Nothing on its own. The Takeaway solution is free to use, with no subscription and no hardware purchase, and STACKD takes 5% of the orders placed through Takeaway. You pay only when you sell.
Can I choose the rewards myself?
Yes. You stock the Points Store with what makes sense for your margins, and you decide whether to run a stamp card or a campaign.